REZIL

Business Continuity Plan (BCP) Initiatives

　In order to ensure that we can continue operations in the event of an emergency (e.g., a major earthquake or pandemic), we have created a Business Continuity Plan (BCP) and are working to maintain and improve our ability to respond to emergencies through a Business Continuity Management (BCM) system that is continually being improved.

Basic Policy

Our basic policy is as follows

(1) Fulfill our social responsibility by normalizing the Group's business (2) Protect the health and lives of employees and their families (3) Responsibility and contribution to the local community

Assumed disasters and our preparedness

We assume the following risks and take measures against each of them.

Assumed Disasters Major Impacts Main preparations
Large-scale natural disasters (earthquakes, typhoons, etc.) (1) Base function shutdown, communication breakdown
(2) Shutdown of customer management and demand/supply management systems
(iii) Customer response delays and supply impact 		(1) Multiple locations, telework support, use of cloud computing
(2) Adoption of cloud-based system, periodic backup
(iii) Maintenance of agreements and clarification of alternative response flows
pandemic Employee attendance restrictions and work stoppages Telecommuting system and infection control manual

3. business continuity systems and training

In order for us to respond quickly in the event of an emergency,Crisis management system (BCP task force) in placeIn addition, we conduct BCP drills and desk exercises at least once a year to improve the effectiveness of the plan. In addition, the Company conducts BCP drills and desk exercises at least once a year to improve the effectiveness of the plan.

Further,Multiplexing of IT infrastructure and development of remote response mechanismsWe are working to strengthen the foundation necessary for business continuity by advancing the

Responsibility to customers and society

Even in times of emergency, we maintain a relationship of trust with our customers,Continue to provide stable services and disseminate information with integrity.We will continue to make efforts to

A BCP is not completed once it is formulated,Regularly reviewed to reflect changes in social conditions, technological innovations, and lessons learned from the pastWe will continue to improve the plan to make it more effective.

5. future efforts

The Company has positioned the further strengthening of its business continuity system as an important management issue,We will fulfill our social responsibility by strengthening our resilience to large-scale disasters and pandemics.