Environment
Social
Governance
February 21, 2025
Notice to Customers
We would like to take this opportunity to thank you for your continued support of our business.
We would like to inform you of the following changes to our Electricity Supply and Demand Agreement (high voltage and special high voltage) effective April 1, 2025, which will be applied from the electricity rates for April, 2025.
1. Details of change
In accordance with the revision of the electricity supply and demand provisions (high voltage and special high voltage) of deemed retail electricity suppliers as of April 1, 2025, we will revise the content and calculation formula of the fuel cost adjustment amount in our electricity supply and demand provisions (high voltage and special high voltage).
Chugoku and Kyushu area
The fuel cost adjustment and market price adjustment will be changed together with the revised content of the deemed retail electricity supplier.
Kansai Area
The content of the market price adjustment will be changed in line with the revised content of the deemed retail electricity supplier.
Hokkaido, Tohoku, Chugoku and Kyushu areas
The upper limit of the average fuel price for isolated islands is set at 119,000 yen together with the deemed retail electricity supplier.
There will be no revision in other areas.
There are no procedures to be taken by customers in accordance with the changes to these terms and conditions.
2. Electricity Supply and Demand Clauses (High-voltage and Special high-voltage)
Electricity Supply and Demand Clauses (High-voltage and Special high-voltage) are available here.
3. Other
If individual contract terms and conditions need to be changed in conjunction with revisions to these General Terms and Conditions, we will notify you individually.
If you have any questions, please contact us at the following address.
Deemed Retail Electricity Providers: Major electric power companies in each region such as Tokyo Electric Power Company, Inc. and Kansai Electric Power Co.
Contact information for inquiries
(Retail Electricity Supplier Registration No.: A0355)
Marunouchi Trust Tower N, 14F, 1-8-1 Marunouchi, Chiyoda-ku, Tokyo 100-0005, Japan
Phone number 050-2018-7856
Hours: 9:00-17:00 (except Saturdays, Sundays, national holidays, and year-end and New Year holidays)
Chuo Denryoku Energy Corporation (Retail Electricity Supplier Registration No. A0020)
Marunouchi Trust Tower N, 14F, 1-8-1 Marunouchi, Chiyoda-ku, Tokyo 100-0005, Japan
Phone number 050-2018-7856
Hours: 9:00-17:00 (except Saturdays, Sundays, national holidays, and year-end and New Year holidays)