Thank you for using our services.

January 31, 2023 from 12:00 to about 14:10 due to a system error,
There was a problem with point redemption not being available at Ricola Point Mall.
The problem has now been resolved and the service is available as usual.
We deeply apologize for any inconvenience this may cause to our customers.

For inquiries regarding this matter, please contact
Chuo Denryoku K.K. Support Center
TEL: 0120-45-2020
Hours: 9:00-17:00 (except Saturdays, Sundays, national holidays and year-end and New Year holidays)