We would like to take this opportunity to thank you for your continued support of our business.
For the convenience of our customers, we have made the following changes to our Statement of Important Matters (Low Pressure) effective January 9, 2026.

1. Details of change
Although we used to accept cooling-off requests only in writing, from now on, in addition to written requests, we will be able to accept requests via electromagnetic record (inquiry form on our service website).
There are no procedures to be taken by customers as a result of this change.

2. Where to post the Statement of Important Matters (low voltage)
Click here to see where the Statement of Important Matters (Low Pressure) is posted.

If you have any questions, please contact us at the following address.

Contact information for inquiries
(Retail Electricity Supplier Registration No.: A0355)
Marunouchi Trust Tower N, 14F, 1-8-1 Marunouchi, Chiyoda-ku, Tokyo 100-0005, Japan
Phone number 050-2018-7856
Hours: 9:00-17:00 (except Saturdays, Sundays, national holidays, and year-end and New Year holidays)

Chuo Denryoku Energy Corporation (Retail Electricity Supplier Registration No. A0020)
Marunouchi Trust Tower N, 14F, 1-8-1 Marunouchi, Chiyoda-ku, Tokyo 100-0005, Japan
Phone number 050-2018-7856
Hours: 9:00-17:00 (except Saturdays, Sundays, national holidays, and year-end and New Year holidays)